Email palettefitai.support@proton.me with your device model, iOS version, app version, and a short description of the issue. Do not send sensitive photos unless support specifically asks for a non-sensitive example.
PaletteFit AI
Support for confident color decisions.
PaletteFit AI helps you create a personal palette, check product colors before buying, compare options, and understand the color evidence behind each recommendation.
- Use clear, natural light when possible.
- Choose a face photo for color-profile analysis.
- Choose a product photo or shopping screenshot for product compatibility analysis.
PaletteFit AI explains whether a product color fits your personal palette, why it fits or clashes, and which alternative tones may be safer before buying.
Premium is available as monthly, annual, or lifetime Apple In-App Purchase. Monthly and annual plans renew through your Apple account and can be managed in Apple subscription settings. Use Restore Purchases in the app if you already purchased Premium with the same Apple ID. Terms of Use: /terms.
You can allow or deny camera and photo-library access in iOS Settings. PaletteFit AI only uses camera or gallery photos when you start an analysis flow.
PaletteFit AI is color guidance for shopping decisions. It does not rate beauty, diagnose skin, identify people, sell personal data, or use advertising SDKs. Read the Privacy Policy.